Child Policy


HelloFilm doesn’t allow material that endangers the emotional and physical well-being of minors. A minor is defined as someone under the legal age of majority -- usually anyone younger than 18 years old in most countries/regions.

The purpose of this policy statement is:

• To protect children and young people who receive HelloFilm’s services from harm. This includes the children of adults who use our Services

• To provide staff and volunteers, as well as children and young people and their families, with the overarching principles that guide our approach to child protection.

This policy applies to anyone working on behalf of HelloFilm, including senior managers, paid staff, volunteers, sessional workers, agency staff and students.

Legal framework

This policy has been drawn up on the basis of legislation, policy and guidance that seeks to protect children in England, Northern Ireland, Scotland and Wales. We also seek to protect children in any non-UK territory in which our services are used. A summary of the key legislation is available from


If you believe that a child is in danger, you should contact your local law enforcement to report the situation immediately.

If you would like to report anything that contravienes this policy please email our support team at

Useful Contacts:

Childline: 0800 1111

NSPCC: 0808 800 5000

We believe that

• Children and young people should never experience abuse of any kind

• We have a responsibility to promote the welfare of all children and young people, to keep them safe and to practice in a way that protects them.

We recognise that

• The welfare of children is paramount in all the work we do and in all the decisions we take all children, regardless of age, disability, gender reassignment, race, religion or belief, sex, or sexual orientation have an equal right to protection from all types of harm or abuse.

• Some children are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues.

• Working in partnership with children, young people, their parents, carers and other agencies is essential in promoting young people’s welfare.

We will seek to keep children and young people safe by

• Valuing, listening to and respecting them

• Adopting child protection and safeguarding best practice through our policies, procedures and code of conduct for staff and volunteers

• Developing and implementing an effective online safety policy and related procedures

• Providing effective management for staff and volunteers through supervision, support, training and quality assurance measures so that all staff and volunteers know about and follow our policies, procedures and behaviour codes confidently and competently

• Recruiting and selecting staff and volunteers safely, ensuring all necessary checks are made

• Recording, storing and using information professionally and securely, in line with data protection legislation and guidance

• Sharing information about safeguarding and good practice with children and their families via leaflets, posters, group work and one-to-one discussions

• Making sure that children, young people and their families know where to go for help if they have a concern

• Using our safeguarding and child protection procedures to share concerns and relevant information with agencies who need to know, and involving children, young people, parents, families and carers appropriately

• Using our procedures to manage any allegations against staff and volunteers appropriately

• Creating and maintaining an anti-bullying environment and ensuring that we have a policy and procedure to help us deal effectively with any bullying that does arise

• Ensuring that we have effective complaints and whistleblowing measures in place

• Ensuring that we provide a safe physical environment for our children, young people, staff and volunteers, by applying health and safety measures in accordance with the law and regulatory guidance

• Building a safeguarding culture where staff and volunteers, children, young people and their families, treat each other with respect and are comfortable about sharing concerns.

How to protect minors during filmmaking

Before filmming yourself, your family, or friends, think carefully about whether it may put anyone at risk of negative attention. 

  • Ensure the minor is supervised by an adult and is performing age-appropriate activities.

  • Ensure the attire worn is age-appropriate. Avoid attire that overexposes the minor or is very form-fitting. 

  • Be mindful that home spaces such as bedrooms or bathrooms could be private or sensitive.

Don’t film material that features minors and meets one or more of the following: 

  • Shows activities that could draw undesired attention to the minor, such as performing body contortions or ASMR (Autonomous Sensory Meridian Response).

  • Showing minors involved in dangerous activities, such as physical stunts, using weapons or explosives, or using a controlled substance like alcohol or nicotine.

  • Simulating parental abuse.

  • Violence.

  • Reveals personal details about a minor.

Remember these are just some examples, and don't film content if you think it might violate this policy.


How to protect minors once you've received your short film

Once you're received your short film you may be excited to share this with friends, family and on social media platforms. Before posting your film you must do the following:

  • Respect privacy. Secure consent from the minor’s parent or legal guardian before featuring them in your film. Make sure their participation in your video is voluntary.

  • Manage your video’s privacy. When using social media, consider privacy filters where appropriate and avoid tagging children if there is a risk of distress or harm to them.

Please make sure you understand and follow the law. You must comply with all the laws, rules, and regulations related to working with minors. Some areas you should know about are:

  • School & Education: Participation of minors in your content must follow all applicable laws to protect from interference with adequate schooling and education.

  • Working Environment, Hours & Breaks: The working environment must be safe for the minor. They must have time for rest, education, and recreation each day. Minors should not work into the night. You should also follow all local laws for times of work and limits on hours worked every day/week.

Be internet awesome can help you be safe online.

What happens if material violates this policy

If your material violates this policy, we’ll remove the material and send you an email to let you know.

We have zero-tolerance for predatory behavior.  If we think a child is in danger based on material received, we’ll help law enforcement investigate. 

Last updated on 12th December 2020